Vendor Performance
Oversee performance. Protect trial outcomes.
Monitor vendor performance, manage risk, and drive accountability with real-time visibility across your entire vendor portfolio.
Vendor Performance Overview
Vendors Monitored
42
Across 12 trials
On-Time Delivery
92%
↑ 6% vs last 90 days
Quality Score
4.3/5
↑ 0.4 vs last 90 days
At Risk
3
↑ 2 vs last 90 days
Open Alerts
7
Requires attention
Performance Trend
Top Alerts
View allLate Deliverable
ConScan Imaging · Due in 7 days
Quality Issue
MedImage · Due in 3 days
SLA At Risk
Precision Imaging · Due in 5 days
Complete visibility across the vendor lifecycle.
Monitor
Track operational, quality, and financial KPIs in real time.
Manage Risk
Identify risks early and take action before they impact your trial.
Ensure Compliance
Verify regulatory and contractual obligations are met.
Collaborate
Centralize communication and issue resolution with vendors.
Document Everything
Maintain a complete, audit-ready history of performance.
Improve Outcomes
See performance across all vendors, studies, and therapeutic areas.
Turn data into action.
Real-time insights help you make informed decisions, enforce accountability, and continuously improve vendor performance.
Explore all capabilitiesReal-time visibility into KPIs that matter most.
92%
Delivery
4.3/5
Quality
98%
Budget
Standardized scorecards for objective performance evaluation.
Track commitments and ensure timely delivery.
Log, assign, and resolve issues with full traceability.
Create, track, and close CAPAs with confidence.
Generate reports and maintain an audit-ready trail.
Better performance. Better outcomes.
Improve on-time delivery
Reduce risk and compliance issues
Strengthen vendor accountability
Protect budgets and timelines
Drive continuous improvement
Stay audit-ready at all times
"Before TrialVend, we had no consistent way to measure vendor performance across studies. Now we have real-time dashboards, scorecards, and early warnings before issues escalate."
Rachel Simmons
Head of Vendor Oversight, Specialty Pharma